By: Taban Khajehnassiri
There are many individuals out there seeking your help, needing your help. They are ordinary people out there "looking forward to hearing from you soon" at the end of each and every single e-mail they send out, they are human beings working with these computers on these networks but not for these networks.
Is there anybody online? Hello ... Hello... Hello... Is there anybody inline, just e-mail if you can hear me, is there anyone at home?
Thanks in part to fears, skepticisms, uncertainties and confusions I have encountered and seen the most on and off the Internet, I decided to write about the important issue of help. With this interesting title, I encouraged you to come to this page and I asked you to read this piece of writing. Why? Something Just interesting and out of curiosity? I strongly believe that this is a significant global issue in almost everything you think about or you see around.
As human beings it is so natural we all need help and we all seek help. On the other side, again as humans we all want to serve help and/or to share and assist in one way or another. It is our human nature that works. But let me just provide you with some examples, I can show you how these things I mean fears, skepticisms, uncertainties and confusions have tried to affect our life. The main point is here that without confidence, certainty and trust you can not move forward even a single step. You want to buy something online, you find the web site, the shopping mall and you just have to make your own decision, but you stop and you start the process of skepticism, you think to yourself: "If I search the net, I may find the same material cheaper or even free!" and you start to search the net more and more, to find the same quality or quantity.
You spend your online time and money on the net to find that special thing you are searching for. In most cases we see people can not make their mind where to go and where to buy from. They may postpone their buying or they may even forget all about it. Take this another example: You want to help a charity. You ask yourself: "Are they true? Are they good? Will the money reach to the poor, children or people of that country or not? You do not know, you just want to be informed more. In this process, you may even forget why or what you were trying to learn about. You just cann't make your mind because they have not provided you with needed information.
Fears can easily stop you from moving ahead and that's obvious. You want to promote your web site, your business, you have to talk about it somewhere, you need to write about it in an article to distribute the words, to initiate the word of mouth process of advertising, however, you afraid of talking or writing, showing up in seminars, showrooms, exhibitions or workshops. You get my message, nobody knows your business, noone has visited your web site. You have to trust, and you have to build that trust, to find new opportunities, new prospects and clients on and off the Internet.
Hello .. Hello... Hello... Is there anybody online? You receive a message on the Internet, in the subject line: " Hey .. Please... Please ... I need your help!" You think, that's another junk e-mail. You reach for that delete option from the menu. She is shouting there in the chat room: "HELP! HELP!" - Everybody's leaving the room, they've just ignored her. The other day, you read in papers and on the net : "Another Dot Com Dies!" You remember the web site, at the top of the page: "Please help our web site! Otherwise we have to shut down soon!" You had just clicked away: "If they need help, something must be wrong with them!" it was simply your logic at the time.
There are many individuals out there seeking your help, needing your help. They are ordinary people out there "looking forward to hearing from you soon" at the end of each and every single e-mail they send out, they are human beings working with these computers on these networks but not for these networks. They are all in need of your kind attention and presence, they need your understanding, they need your friendship and/or love, they are somehow isolated - all these years, all alone -, they are not thinking of your FREE STUFF, Free Download, Bonus or your products and services, they want to build relationships, trust and confidence. Help them and you'll see, you'll succeed on and off the net. Answering a simple question in an electronic forum, in a chat room, in a web site can be considered as a great help to someone. Help people not computers. And in this way there WILL BE SOMEBODY at home.
This article first published as the editorial of WWN February 17 2001.